Dispensing and Stock Control

Understand the essential legislation and protocols required to manage veterinary medicines safely and maintain efficient stock control on reception.

  • PCA, Receptionist

  • 1.5 hours

      Overview

      Working in the practice dispensary involves adhering to strict regulations and following specific protocols to ensure patient safety and legal compliance. This course provides you with the foundational knowledge of the legislation surrounding the dispensing of medication and the different dispensing categories you will encounter. You will explore your practice’s repeat prescription guidelines and learn how to interpret veterinary advice accurately to assist clients. By understanding how dispensary operations and stock control systems work together, you will gain the confidence to manage medications effectively while contributing to the smooth running of the reception team.

      Intended learning outcomes

      By the end of this course, you should be able to:
      • Define the legislation around dispensing medication
      • Identify dispensing categories
      • Describe your practices repeat prescription guidelines
      • Interpret veterinary advice to give advice to clients when dispensing medication
      • Be confident with how dispensary and stock control operates
      “I have always believed, and I still believe, that whatever good or bad fortune may come our way we can always give it meaning and transform it into something of value.”
      HERMANN HESSE, SIDDHARTHA