Fear in Cats for Clinical Support Staff

Develop the skills to recognise feline fear and provide practical advice on creating stress-free environments in the practice and at home.

  • Receptionist, PCA

  • 0.5 hour

      Overview

      Understanding the specific needs of cats is essential for providing a high standard of client care and patient welfare. This course is designed for receptionists and non-clinical staff, as well as PCAs and Student Veterinary Nurses, to build confidence when assisting owners of fearful or anxious cats. You will learn to identify the subtle signs of feline fear and explore the common causes behind these behaviours. The training provides practical guidance on how to construct a feline-friendly reception area to minimise stress upon arrival. Furthermore, you will gain the knowledge to advise owners on making their homes more feline-friendly, ensuring a consistent approach to wellbeing and supporting the treatment plans prescribed by the clinical team.

      Intended learning outcomes

      By the end of this course, you should be able to:
      • Identify the signs of fear in cats
      • Explain the causes of fear in cats and how we can reduce these
      • Construct a feline-friendly reception area
      • Advise owners on a feline-friendly home
      “I have always believed, and I still believe, that whatever good or bad fortune may come our way we can always give it meaning and transform it into something of value.”
      HERMANN HESSE, SIDDHARTHA