Preventative Healthcare for Clinical Support Staff

Build a solid foundation in veterinary preventative care by mastering the essentials of microchipping, vaccinations, parasite control, and neutering.

  •  Receptionist, PCA

  • 0.5 hour

      Overview

      Designed specifically for receptionists, non-clinical staff, and those new to the veterinary profession, this course provides the essential knowledge required to handle client queries about preventative healthcare with confidence. You will explore the legal requirements and practicalities of microchipping, as well as the core infectious diseases that affect dogs, cats, and rabbits in the UK. The training also breaks down the different types of anti-parasitic medications for endoparasites and ectoparasites, ensuring you can explain their use clearly to owners. Additionally, you will gain an understanding of the neutering process for various species, enabling you to provide professional and informed guidance that supports the long-term health of the practice’s patients.

      Intended learning outcomes

      By the end of this course, you should be able to:
      • Describe the process of microchipping and recall the legal points surrounding them
      • List the diseases that can be vaccinated for in the UK for dogs, cats and rabbits
      • Identify anti-parasitic medications and how they are used by clients
      • Consider the neutering process for males and females in cats, dogs and rabbits
      “I have always believed, and I still believe, that whatever good or bad fortune may come our way we can always give it meaning and transform it into something of value.”
      HERMANN HESSE, SIDDHARTHA